Refund policy

RK Cards AU – Returns & Refunds Policy

Change of mind
We do not accept returns or provide refunds for change-of-mind purchases.
This includes deciding that you no longer want the card, finding the card cheaper elsewhere, or simply changing your mind after purchase.

Damaged or incorrect items
If your order arrives damaged, you receive the wrong card, or the item is materially different from the description provided on our website, please contact us as soon as possible with photographs and details of the issue.
We will assess the issue and provide an appropriate remedy where required.

Australian Consumer Law
Nothing in this policy excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
Where a product does not meet a consumer guarantee under Australian Consumer Law, RK Cards AU will provide the remedy required by law.

Condition of cards
Our cards are collectible items and may have minor imperfections consistent with their age, manufacture, storage or original packaging. Any significant condition issues known to us will be disclosed in the product listing.

Before purchasing
Please carefully review the photographs, description, numbering, condition and other details of a card before purchasing. If you have any questions about a card, please contact us before placing your order.

International Orders
We accept orders from selected international destinations where shipping is available.

International customers are responsible for any customs duties, taxes, import fees or other charges imposed by their destination country. These charges are not included in the purchase price or shipping cost unless expressly stated.

Change-of-mind returns are not accepted. However, nothing in this policy excludes or limits any rights or remedies that may apply under Australian Consumer Law or any mandatory consumer protection laws applicable to your purchase.